IOM-421 BWC-1

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TP-603 - SAFETY AND DE-ENERGIZATION PROCEDURES

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GENERAL SAFETY

  • Read and understand all instructions and warnings before using or servicing this equipment.
  • Keep these instructions for future reference.
  • Follow all federal, state and local requirements for handling and treatment of battery wash cabinet effluent.
  • Battery Wash Cabinet (BWC) units are not designed to be shipped or transported after initial delivery.
  • A licensed structural engineer should be consulted prior to installing a BWC on any building level other than the ground floor.
  • Perform system and safety check before operating.
  • Failure to follow these instructions and warnings may result in property damage, personal injury or death.

WORK AREA

  • Keep work area clean and well lit. Cluttered work areas and poor lighting can lead to accidents.
  • Clean up/contain any fl uid spills immediately to prevent slips or falls.
  • Be aware of potential hazards when performing any service or maintenance to the unit.

SERVICE & MAINTENANCE

Service personnel shall wear Personal Protective Equipment (PPE) appropriate for the task being performed.

LOCKOUT/TAGOUT

Lockout/tagout the BWC per your corporate policy, if damaged or not functioning properly. Lockout/tagout and deenergize all systems prior to performing any maintenance or service to unit.

LEAD-ACID BATTERIES-EXPLOSION HAZARD

Warning bhs sign (2).JPG

Do not allow open fl ames or sparks of any kind near a battery. Highly explosive gas is generated when charging a battery that can remain in battery cells for extended periods of time after charging is complete.

  • Always wear appropriate PPE including rubber apron, gloves, boots and full face shield when performing service or maintenance to any lead-acid batteries.
  • Do not place metal or other conductive objects on top of battery. Arcing may occur causing damage to the battery and/or serious personal injury or death.
  • Use only chargers matching the voltage and amperage of the battery being charged. Overcharging a battery can cause damage to the battery, charger and/or serious personal injury or death.
  • Turn off charger before disconnecting battery from charger. Arcing between battery and charger connectors can cause damage to the connectors and/or serious personal injury or death.

BATTERY WASH WATER HAZARDS

Warning bhs sign (2).JPG

HEAVY METALS:

Battery wash water contains heavy metals including (but not limited to) lead and antimony, which through prolonged exposure can lead to serious, long-term, adverse health conditions.

EXTREME pH LEVELS:

Highly acidic (low pH) as well as highly alkaline/ basic (high pH) solutions can cause severe burns, release toxic fumes, and cause violent chemical reactions when mixed with water or when mixed together.

  • pH values outside of the BHS allowable range of 5 to 9 should be treated as “extreme” and caution should be taken to avoid direct contact with such solutions.
  • Always wear appropriate PPE including rubber apron, gloves, boots and full face shield when working in contact with any battery wash water.

TREATMENT CHEMICALS:

Use of chemicals not approved by BHS to treat wash water may result in the release of toxic fumes.

OPERATIONAL SAFETY

OPERATIONAL SAFETY

  • Only personnel trained in the proper and safe operation of BWC units may operate or service the BWC.
  • Operators shall wear appropriate PPE suitable for working with industrial lead-acid batteries while operating the BWC (see prior pages).
  • All data plates, warning labels, placards, etc shall be in place and legible at all times. Contact BHS for replacement data plates, warning labels, placards or instructions.
  • All users and service personnel shall be familiar with the meaning and risks associated with all data plates, warning labels, etc.
  • All operators and service personnel shall be aware of potential crush and shear points while operating or servicing the BWC.
  • Keep hands and arms out of the battery compartment while operating the BWC.
  • Secure the door in the raised position by way of the door retaining pins prior to performing any service inside the BWC.
  • Remove the BWC from service if it is found to be dam-aged, defective, or operating in a hazardous manner (or becomes such while operating) until repairs can be made to correct any problem(s).

DO’s AND DON’T’s

  • Disconnect the power before attempting to perform any service or maintenance to the BWC.
  • DO NOT exceed the maximum capacity of the BWC.
  • DO NOT modify or fi t the BWC with attachments without prior, written approval from BHS.
  • DO NOT perform any maintenance or service to the BWC with a battery loaded in the BWC.
  • DO NOT allow anyone to enter the BWC at any time unless proper de-energization and lockout/tagout procedures have been performed.
  • DO NOT operate the BWC with any guard or cover removed unless required for maintenance or repair.
  • DO NOT use the BWC to wash anything other than industrial lead-acid batteries.
  • DO NOT use foaming type detergents in conjunction with the BWC.
  • DO NOT use soda ash or similar types of neutralizers.
  • Use only fully liquefi ed neutralizers.
  • DO NOT use the BWC in a manner for which it is not intended. Some examples of prohibited use are but not limited to:
           >>As a safety shower 
           >>As a parts washer 
           >>As a storage cabinet 
           >>As a waste water dump from other equipment 
           >>As a battery maintenance/repair station

DE-ENERGIZATION

  1. Disconnect power to or turn off the RNS supplying the BWC. NOTE: If the BWC is connected directly to a plant water supply, turn the water supply valve off.
  2. Warning bhs sign (1).JPG Failure to disconnect power to the RNS could result in an accidental start-up of the RNS possibly resulting in an unexpected spray of wash water.
  3. Cycle the BWC through one complete wash cycle to release the water pressure. See Figure 1.
  4. Warning bhs sign (1).JPG Failure to release any stored water pressure could result in an unexpected spray of wash water.
    caption

    FIGURE 1

  5. Raise the door and install the retaining pins to prevent the door from closing. See Figure 2.
  6. Warning bhs sign (1).JPG Failure to secure the door in the raised position could result in injury from the door lowering unexpectedly or entrapment inside the BWC.
    caption

    FIGURE 2


  7. Turn off and disconnect power to the BWC. See Figure 3.
  8. Warning bhs sign (1).JPG Failure to disconnect electrical power to the BWC could result in electrical shock.
    caption

    FIGURE 3

NOTE: Some acidic water will remain in the BWC sump area as the sump pump will not activate with the RNS power switched off. Refer to BATTERY WASH WATER HAZARDS from above.

GENERAL INFORMATION

FEATURES

  • Adjustable wash down timer
  • Manual operated automatic door
  • Battery drip dry - no air blow-off

AVAILABLE OPTIONS

NC - Neutralizing Cycle at beginning of wash down

FUNCTIONAL DESCRIPTION

CONSTRUCTION:

  • Constructed of 304/316 stainless steel sheet and structural shapes.
  • All hardware stainless steel or bright galvanized finish.
  • All seams welded or sealed for water tight design.
  • All welding conforms to all applicable AWS specifi cations.
  • All plumbing components are CPVC Sch 80, brass, nylon, or similar corrosive resistant materials.

WASH CYCLE:

Battery wash down is accomplished via eight, round-pattern spray nozzles mounted on two adjustable height manifolds to accomodate a wide variety of batteries. The wash down is a low pressure - high volume fl ood wash that removes most dirt, debris and acid residue left on top of the battery from charging. A battery wash cabinet equipped with a neutralizing cycle includes a timed injection of conditioner preset to inject 1.5 oz of conditioner in 25 seconds. Monitoring the pH of the effl uent is required to obtain the optimum timer setting. The recommended pH range is from 5 to 9 with 6 to 8 being ideal.

SPECIFICATIONS

Product Specifications - Imperial / Metric

Frame Construction

304/316 Stainless Steel

Air Inlet Size

N/A

Air Supply Required

N/A

Air Compressor Required (Minimum Dedicated Use)

N/A

Air Blow Off Cycle Time

N/A

Air Nozzle Adjustment

N/A

No. Air Nozzles

N/A

Water Inlet Size

3/4” NPTF

Water Supply Type Required

50-80 PSI @ 10 GPM Delivery

3.5 - 5.5 Bar @ 38 LPM Delivery

Water Nozzle Adjustment

Angle & Height

No. Water Jets

8

Air Blow Off & Water Line

CPVC Sch 80 Pipe

Sump Outlet Size

1” NPTF

Drain Plug Size

1” NPTF

Drain Base Capacity

36 Gallons / 136 Liters

Conveyor Drain Base Capacity

N/A

Input Voltage Required

120V / 1Ph / 60Hz

System AMP Draw

<1 Amp

Control Voltage

24 Vac

Door Raise / Lower Mechanism

Manual - Hand Operated

Wash Cycle Length (Variable Timer)

10 Sec - 99 Hrs

No. Rollers Inside Wash Cabinet

6 Non-Powered Gravity

Roller Frame Type

Rock Maple Laminate w/ Sealant

No. Conveyor Rollers

N/A

Max. Weight Capacity

4,000 lbs / 1810 kg

Overall Depth

62.5” / 1588 mm

Overall Width

58.25” / 1480 mm

Overall Height

80.125” / 2035 mm Door Lowered

123.75” / 3143 mm Door Raised

Height from Floor to Top of Roller Bed

14.75 ± .75” / 375 mm ± 19 mm

Battery Length

24” Min / 42” Max

610 mm Min / 1067 mm Max

Battery Width

6” Min / 39” Max

152 mm Min / 991 mm Max

Battery Height

16” Min / 36” Max

406 mm Min / 914 mm Max

pH SCALE

IOM-421-BWC-1-(05-17-11)-9.jpg

INSTALLATION

GENERAL

The following paragraphs provide installation instructions for the BWC. Instructions provided include: unpacking, positioning, power and water installation.

The following tools and materials will be required for system installation:

  • Channel-Lock Pliers
  • Screw Driver (Standard, 1/4” Blade)
  • Adjustable Wrench (12”)
  • Measuring Tape (12’ min)
  • Level (12”)
  • Liquid Neutralizing Conditioner (LNC) (two gallons supplied)
  • Ratchet
  • 1/2” Socket (to unbolt unit from skid)

Optional:

  • Heat Gun (to aid in hose attachment)

UNPACKING

A.) Place packaged system in general area of its operating location. Location considerations should be: within proximity to water supply, electrical power supply, vehicle entrance, battery station locations and applicable building and electrical codes.

B.) Carefully cut and remove the shrink wrap from the unit. Be careful not to scratch, cut or bend any components on system while unpacking.

C.) Inspect the system components for any signs of damage. Take particular note of any evidence of rough handling in transit. Immediately report any damage to shipping agent.

D.) Unbolt the unit from the shipping skid(s).

E.) CAREFULLY lift the BWC from its shipping skids and remove the skid(s) from the area.

F.) Carefully lift the door open using two people and secure the door in the open position using the door support pins. Remove all items shipped inside the BWC, some of which will be used during installation. Once everything has been removed from inside the cabinet, carefully remove the door support pins and lower the door back to the closed position.

POSITIONING

The unit should be positioned to allow adequate clearance in the rear of the cabinet for water and neutralizer (if equipped) connections. Clearance should also be allowed on the left side of the cabinet for electrical hook-up and servicing. The following steps provide instructions for anchoring the BWC.

A.) Move BWC into position allowing clearances previously stated.

B.) Adjust cabinet legs to give the unit a 1/4” rearward pitch to ensure proper wash water drainage to sump area.

C.) Anchor cabinet at each leg.

POWER CABLE CONNECTION

The AC power line must be connected to the unit’s electrical enclosure assembly. The connection should be made by a certified electrician. Ensure that electrical work meets all applicable electrical codes and requirements. See Section 1-3 for BWC power requirements. NOTE: Electrical connections should be appropriate for a wet environment and compliant with a NEMA 12 rating.

NEUTRALIZING CONDITIONER JUG (IF EQUIPPED)

The neutralizer pump must be primed prior to use.

A.) Place the supplied neutralizing conditioner jug on the top, rear of the BWC. See Figure 2-1.

B.) Connect the clear neutralizing conditioner line to the outlet nipple of the conditioner jug. See Figure 2-1.

C.) Fill the jug with conditioner to at least a minimum level of just over the nipple in the jug. See Figure 2-1.

caption

Figure 2-1 D.) Disconnect the conditioner line at the inlet of the neutralizer pump and place the end into a bucket or similar container until conditioner fl ows from the line. See Figure 2-2

E.) Reconnect the line to the pump inlet and wipe up any spilled neutralizer. See Figure 2--2

caption

Figure 2-2

OPERATION:

  1. Prepare battery for loading into BWC. Position the extractor so the battery is centered left-to-right with the BWC.
  2. Align roller height of battery extractor to the height of the BWC rollers.
  3. Notice sign.jpg Ensure the battery cables are positioned on top of the battery so they do not catch on the door or sides of the cabinet when loading and unloading the battery.
  4. Slowly move the battery from the extractor into the BWC.
  5. Move the extractor away from the BWC.
  6. Close the BWC door, depress and release the “Start” button. The “Battery Wash Water On” indicator light will illuminate indicating the wash cycle has begin. If the unit is equipped with the “NC” option, neutralizer will be added automatically. The wash cycle will last for approximately 45 seconds and the indicator light will go out indicating the end of the wash cycle.
  7. Allow the battery to drip dry for a suffi cient amount of time to allow all water on the battery case to run off.
  8. Open the BWC door and reposition the battery extractor with the BWC as done in steps 1 & 2.
  9. Slowly remove the battery from the BWC onto the battery extractor.
  10. NOTE: The longer a battery is allowed to remain inside the BWC after the wash cycle is complete, the more water will be allowed to drain from between the battery cells and out of the bottom of the case. This will reduce the amount of water that will drip on the fl oor and the extractor.

PLANT WATER & DRAIN CONNECTION

If the BWC is not being used with an RNS unit (see sect. 2-7), plant If the BWC is not being used with an RNS unit (see sect. 2-7), plant water should be connected via the 3/4” NPTF inlet (located at the water should be connected via the 3/4” NPTF inlet (located at the top-center in the rear of the cabinet). If connections are made to top-center in the rear of the cabinet). If connections are made to plant drains, be sure ALL applicable requirements are met for waste plant drains, be sure ALL applicable requirements are met for waste water treatment prior to discharging effl uent. water treatment prior to discharging effl uent.

CLOSED-LOOP RECIRCULATION & NEUTRALIZATION SYSTEM (RNS) CONNECTION

Refer to installation instructions supplied with RNS unit (such as BHS models RNS-1, RNS-3-SS or RNS-4-SS) for connections to the BWC.

OPERATION

CONTROLS

The BWC-1 is operated via controls mounted on the electrical enclosure.

ON/OFF SWITCH - Activates power to the BWC.

START - Initiates the wash cycle.

WASH INDICATOR LIGHT - Illuminates to indicate wash cycle in progress.

EMERGENCY STOP - Immediately stops all functions in the event of a problem.

caption

FIGURE 3-1

OPERATING PROCEDUR

The following procedures will guide the operator through the battery wash process.

OPERATIONAL PRE-CHECK:

The following items should be verifi ed prior to every wash cycle:

  • Control panel switch is in the “ON” position.
  • Emergency stop is in the reset (pulled out) position.
  • Water supply is available:
  1. If using an RNS system, verify the RNS unit is in the proper mode for use with a BWC unit. Refer to the manual supplied with the RNS unit for the proper operational procedures for that unit.
  2. If the water supply is connected to plant water, verify the plant water supply valve is open, providing water to the BWC.
  • Neutralizer container has at least 1” of solution (if equipped with NC option).
  • BWC door is fully open and cabinet has fully drained from previous wash cycle.

NOTE: A small amount of water (1” or less) will remain in the sump area after drainage is complete.

  • Sump screen is clear of debris and is properly positioned so that no gaps exist that would allow any debris into the sump area.

OPERATION:

  1. Prepare battery for loading into BWC. Position the extractor so the battery is centered left-to-right with the BWC.
  2. Align roller height of battery extractor to the height of the BWC rollers.
  3. Notice sign.jpg Ensure the battery cables are positioned on top of the battery so they do not catch on the door or sides of the cabinet when loading and unloading the battery.
  4. Slowly move the battery from the extractor into the BWC.
  5. Move the extractor away from the BWC.
  6. Close the BWC door, depress and release the “Start” button. The “Battery Wash Water On” indicator light will illuminate indicating the wash cycle has begin. If the unit is equipped with the “NC” option, neutralizer will be added automatically. The wash cycle will last for approximately 45 seconds and the indicator light will go out indicating the end of the wash cycle.
  7. Allow the battery to drip dry for a suffi cient amount of time to allow all water on the battery case to run off.
  8. Open the BWC door and reposition the battery extractor with the BWC as done in steps 1 & 2.
  9. Slowly remove the battery from the BWC onto the battery extractor.
  10. NOTE: The longer a battery is allowed to remain inside the BWC after the wash cycle is complete, the more water will be allowed to drain from between the battery cells and out of the bottom of the case. This will reduce the amount of water that will drip on the fl oor and the extractor.

MAINTENANCE

PERIODIC MAINTENANCE & INSPECTION

It is imperative that all equipment be inspected and maintained on a regular basis to ensure proper operation of the BWC.

BHS recommends the BWC be inspected and serviced once per week. Use the included form IF-5015 (BWC WEEKLY MAINTENANCE CHECKLIST) as a guide. A complete Preventative Maintenance (P.M.) inspection and servicing should be performed every 3 months. Use the included form IF-1122 (BWC SERIES PLANNED MAINTENANCE INSPECTION REPORT) as a guide.

NOTE: The inspection/maintenance intervals recommended by BHS should be evaluated and adjusted (if needed) based on the actual usage of the wash system as well as the condition of the batteries being serviced.

WEEKLY MAINTENANCE CHECKLIST

IOM-421-BWC-1-(05-17-11)-15.jpg

PLANNED MAINTENANCE INSPECTION REPORT

IOM-421-BWC-1-(05-17-11)-16.jpg

TROUBLESHOOTING

IOM-421-BWC-1-(05-17-11)-17.jpg

STATEMENT OF WARRANTY

Statement of Warranty

Battery Handling Systems, Inc. and its subsidiaries and affiliates (collectively “BHS”) warrants to the original purchaser of its equipment, that the equipment shall be free from defects in material and workmanship under normal and proper use, operation, and maintenance during the applicable warranty period set forth below for the product containing the alleged defect:

  • Thirteen (13) months from the date of shipment to the original purchaser with respect to frames, weldments, electric drives, motors (except brushes), motor driven pumps, valves, and drive wheel assemblies (except wheels) only.
  • Ninety (90) days from the date of shipment to the original purchaser with respect to all other parts not covered above.
  • Bulbs, fuses, and filters are not included in this ninety (90) day warranty, unless found to be defective prior to use or within (90) days of shipment to the original purchaser, whichever occurs first.
    BHS’s warranty obligations hereunder are contingent upon the following conditions: (1) BHS or its authorized dealer is promptly (but in no event later than thirty (30) days following the discovery of the claimed defect) notified of the defect; (2) the purchaser establishes to BHS’s reasonable satisfaction that any goods have been properly installed, maintained, and operated; (3) the purchaser returns the defective goods or any part thereof to BHS; and (4) the purchaser complies with all other warranty procedures required by BHS (such procedures are available upon request). Upon a determination by BHS that a product is defective within the above-mentioned warranty period(s), BHS may, at its exclusive option, either provide parts and labor to repair or replace said defective equipment, or grant a credit or refund of the purchase price of the defective equipment. Repaired or replacement equipment and parts will carry the foregoing warranty for the remainder of the original warranty period or ninety (90) days from the date of shipment of the repaired/replaced equipment, whichever is longer.

BHS will cover normal ground freight charges such as ground UPS, common carrier, etc. for the delivery of repaired or replaced equipment or parts covered by this warranty. The cost of any express delivery, if requested, will be the sole responsibility of the purchaser, and the purchaser agrees to provide its account number with its preferred carrier to BHS or to pay the entire cost of express delivery as a condition of BHS’s provision of such express delivery. Unless expressly authorized in writing by BHS, the foregoing warranty does not cover the cost of removal or reinstallation of equipment (or the cost of other activities ancillary thereto), the cost of which will be borne solely by the purchaser.

This warranty is void in the case of abuse, misuse, abnormal use, accidents, overloading, improper installation, repair, or maintenance (other than by BHS), modification of products, application of products not in accordance with the instruction manual and product application bulletins, or any other reason BHS determines that said product is not operating properly as a result of causes other than defective manufacture.

This warranty shall apply exclusively to products sold to the purchaser by BHS. BHS shall not have any liability or obligation to the purchaser, under this warranty or other- wise, with respect to any defect or failure of performance in products which are not sold or manufactured by BHS, including any such products which are commingled with or incorporated into any BHS products, or any products into which BHS products are incorporated as a system component or otherwise without the prior written approval of BHS. This warranty does not cover accessories and attachments not manufactured by BHS. The original manufacturer’s warranty, if any, for such accessories or attachments takes precedence and all claims shall be directed to their respective manufacturers.

ANY LITIGATION TO ENFORCE THE FOREGOING WARRANTY MUST BE COMMENCED NO LATER THAN ONE (1) YEAR AFTER DISCOVERY REASONABLY SHOULD HAVE BEEN MADE OF ANY FACTS OR OTHER INFORMATION SUGGESTING THE EXISTENCE OF A PRODUCT FAILURE OR A PRODUCT DEFECT. THE WARRANTY SET FORTH HEREIN IS THE COMPLETE AND ENTIRE WARRANTY MADE BY BHS AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MER- CHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR OTHERWISE, ARE HEREBY EXPRESSLY EXCLUDED. NO PERSON IS AUTHORIZED TO MAKE ANY OTHER OR ADDITIONAL WARRANTY ON BEHALF OF BHS. THE RIGHT TO REPAIR, REPLACEMENT, OR CREDIT/REFUND, AS SET FORTH HEREIN, IS THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THE ABOVE WARRANTY. BHS SHALL NOT BE LIABLE FOR CHARGES OR EXPENSES OF ANY NATURE UNDER THE FOREGOING WARRANTY INCURRED WITHOUT BHS’S CONSENT. FURTHER, UNDER NO CIRCUMSTANCES, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER IN WARRANTY, CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OR FOR ANY OTHER TORT OR CLAIM), SHALL BHS BE LIABLE TO THE PURCHASER OR ANYONE ELSE FOR ANY: (A) INCIDENTAL DAMAGES (EXCEPT AS SPECIFICALLY PROVIDED FOR ABOVE), OR CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES RELATIVE TO OR ARISING FROM OR CAUSED DIRECTLY OR INDIRECTLY BY SAID PRODUCTS OR THE USE THEREOF OR ANY DEFICIENCY, DEFECT, OR INADEQUACY OF SAID PRODUCTS; OR (B) DIRECT DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE BHS EQUIPMENT GIVING RISE TO THE CLAIM OR CAUSE OF ACTION, OR AT THE ELECTION OF BHS, THE RESTORATION OR REPLACEMENT OR REPAIR OF SUCH EQUIPMENT. “CONSEQUENTIAL DAMAGES” INCLUDE, WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION DAMAGES, LOSS OF USE DAMAGES, AND DAMAGE TO REPUTATION OR GOODWILL. This Warranty is governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles. All disputes or controversies arising out of or in connection with this Warranty shall be subject to the exclusive jurisdiction of the U.S. District Court for the Eastern District of the State of Missouri and any and all process in connection with any litigation arising out of such dispute or controversy may be served by registered, certified mail, return receipt requested, outside Missouri, with the same force and effect as if service had been made in Missouri.

If part of this Warranty is held to be invalid or unenforceable, such invalidity or unenforceability shall not invalidate or render unenforceable the entire Warranty, but rather the Warranty shall be construed as if not containing the particular invalid or unenforceable provision.

WARRANTY PROCEDURES

Warranty Procedures

Please refer to Battery Handling Systems, Inc.'s Statement of Warranty and Liability (which is set forth on the reverse side hereof or available upon request) for a complete description of BHS' warranty. In the event of conflict between BHS' warranty and these procedures, the warranty will control.

Battery Handling Systems, Inc.'s warranty policy is intended to protect original purchasers who submit valid claims, as well as to identify and eliminate claims where product failure is the result of customer abuse, neglect or misapplication.

Step 1: Gather Information

The following information must be provided immediately.

  • A description of the product that includes, at a minimum, the model, serial number, and hour meter reading (if applicable).
  • Customer name, location, and contact information including phone number.
  • Installation date, installation provider (dealer), servicing dealer, and selling dealer.
  • Any prior repairs, modification, or adjustments.

Step 2: Contact BHS

Contact BHS at:

Phone: 1.877.247.4968
Fax: 1.314.423.5948
Email: service@bhs1.com

Step 3: Authorization

BHS will authorize further evaluation, repair, or replacement. A warranty claim form indicating BHS prior authorization for any such action will be issued to claimant. The completed warranty claim form must be submitted with any request for warranty credit.

Step 4: Request RGA Number

  • Suspected defective parts must be returned to BHS under an issued Return Goods Authorization (RGA) number.
  • BHS will specify the proper disposition of the parts through the issue of an RGA number.
  • Return shipment method will also be specified at time of RGA issue. RGAs are good for thirty (30) days from date issued; no credit will be issued for items returned after the RGA has expired.

Step 5: Claim Warranty

  • Submit Warranty Claim forms and supporting documents to: Battery Handling Systems, Inc.
    P.O. Box 28990
    St. Louis, MO 63132
    Fax: 1.314.423.5948
    Email: service@bhs1.com
  • Labor allowance hours are determined by our engineering staff.
  • Actual travel time, labor time, and parts costs must be indicated as separate items as provided on the form.

Step 6: BHS will process warranty claim and notify purchaser of final disposition.